1.Q: How to get an accurate quote?
A: Provide your detailed requirements including product type, size, quantity and customization needs, and we will offer a quote within 24 hours.
2.Q: Are samples free?
A: Standard samples are free of charge (you only need to cover the courier cost); customized samples require a mold fee, which is refundable when the bulk order reaches the agreed quantity.
3.Q: What's the mass production lead time?
A: Generally 7–15 working days after sample confirmation and deposit receipt; the lead time for large orders is negotiable separately.
4.Q: Can products be customized?
A: Yes, full customization is supported, including size, shape, grammage, color and food-grade ink printing.
5.Q: How to ship the goods?
A: Domestic orders can be delivered by express or logistics; international orders support sea freight, air freight or international express (DHL/FedEx, etc.). We have long-term cooperative logistics partners to ensure on-time delivery.
6.Q: How to guarantee product quality?
A: We strictly implement three-step quality control: pre-production sample confirmation, in-process random inspection and final check before shipment.